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Business

Net retailers ride holiday-rush wave

By Anne D'Innocenzio
The Associated Press
Tucson, Arizona | Published: 11.30.2004
NEW YORK - Computer-savvy consumers did plenty of online shopping over the Thanksgiving weekend, giving such companies as Amazon.com and walmart.com the same kickoff to the holiday season that department stores and malls had.
The pickup in business on the Web was the result of online merchants using marketing tricks like their brick and mortar counterparts - plying consumers with special discounts to get them to shop early.
Online sales, excluding travel, shot up 100 percent to $133 million on Thanksgiving Day compared with the same day last year, said comScore Networks Inc., an Internet research company. On Friday, online sales hit $250 million, up 41 percent from a year ago.
"We expected a strong performance during the holiday weekend, but these are impressive figures," said Dan Hess, senior vice president at comScore.
Historically, the online shopping season has begun the Monday after Thanksgiving, when consumers begin buying from their workplace computers.
But the early start this year can be attributed to two phenomena: Merchants are working harder to get online sales, and millions of homes have converted to high-speed Internet connections, making it easier to shop from home.
About 53 percent of those consumers who have access to the Internet currently have high-speed Internet connections, compared with 40.9 percent a year ago, Ken Cassar, an analyst at Nielsen/ NetRatings Inc., said.
According to Nielsen/NetRatings, the sites that had the biggest spikes in visits this past Friday, compared with a week earlier, were those operated by traditional retailers including walmart.com, sears.com and toysrus.com.
Toysrus.com's traffic soared 212.6 percent on Friday, while Amazon.com was up 49.7 percent, Nielsen/NetRatings said.
"Consumers are becoming more savvy about how to use the Internet," Cassar said. "They realize they can do things that can make their stores shopping trip more efficient."
Melissa Payner, president and chief executive of Bluefly.com, an online seller of discounted designer fashions and accessories, reported a double-digit increase in sales during the Wednesday- Sunday period from a year earlier.
In 2003, the company drove sales and traffic with a promotion on Prada handbags and wallets on Thanksgiving Day but decided to be even more aggressive this year, offering a larger assortment of Prada merchandise.
Bluefly.com also launched its own sweepstakes that gives customers chances to win a closet full of ultra- upscale Jimmy Choo shoes by going to its Web site through Jan. 15.
"For the first time, we really participated in the Thanksgiving weekend," Payner said. "Prior to that, there was a belief that customers just went to the stores."