Wentz and Patrick Construction Carpenters & Helpers General ADVANCED AUTOMOTIVE DISPATCHER/SECRETARY Trades/Construction Pioneer Landscaping Yard Person/Loader Operator Trades/Construction Jacobs Electric Electricians & Helpers Health Care FRONT OFFICE General Prestige maintenance USA Custodian Production and Manufacturing Pioneer Landscaping Crushing Crew AccentOpinion by Bonnie Henry: If stuck in the vortex, give the greatest gift of allTucson, Arizona | Published: 12.09.2007
For years I've harped about salespeople who seemingly have little interest in making a sale.
You walk into a store and there they are, staring at you with the same bored passivity as a beached carp.
The best they can do is wave in the general direction of some doodad or another that you might want to peruse.
So where is it? A few feet away? At the other end of the store? In Antarctica, perhaps?
Then there are their direct opposites, sharks all, usually seen circling car lots, department store cosmetic counters, and the 102 kiosks that seem to pop up this time of the year at the mall.
No, I don't care to buy your:
● Polarized sunglasses.
● Battery-powered puppy.
● Hickory-smoked sausage longer than my arm.
But none of these folks can match the young man I met last weekend while trying to buy a certain electronic gizmo for the grandkids.
"I want three of those," I say, pointing to the products in question.
Fine. But don't I also want to buy a protective case for each one? Only $10 extra. Each. Nope.
So we tap dance on over to the register. "Do you want earphones with these?" he asks.
"Doesn't it come with earphones?" I ask.
"Yes, but they're cheap."
"They're fine," I say.
He's far from done. "The battery doesn't come with a warranty. You can buy one for $18," he says. Each.
Nope. C'mon, Buster. Try to sell me just one more thing and I'm gonna be asking: "If this is such a shoddy product, why are you selling it?"
But he doesn't and I don't. The beached carp are looking better all the time.
That little pas de deux was a snap, however, compared with what awaited at the mall.
Here, the salespeople are too inundated to be either carp or sharks.
You don't really expect someone to help you find the tops to those cute little sweat pants on sale, now, do you? Ah ha, ha, ha.
You're on your own. So is the baby whose wails can be heard on first floor and second floor.
Only one degree of misery separates that babe from all the husbands in tow.
Maybe in a former life he watched football on their honeymoon.
Well, he's paying for it now. Man overboard, dragging behind the mother ship.
"I thought you were going to get her that dress. Why are you looking at jeans, now?" one fellow whines.
It comes to no good, of course. He's stuck in a swirl of moms, grandmothers and little girls, all trying to navigate their way through the girls, toddlers and babies' department.
Hey, it could be worse, fellah. Mature Women's lingerie is just around the corner.
Meanwhile, I'm stuck in the vortex, trying to find the top to those sweat pants and wondering if glitter on fleece is appropriate for a 3-year-old.
Then I hear it over in the babies' section — the voice of a young woman shopping with her grandmother.
Young woman is trying to help older woman with her gift choices for someone's baby.
Slowly, patiently, the young woman picks out various garments, as the older woman stands there, somewhat confused.
"How about this, Grandma? Oh, look. Do you like this color? What about that sweater?"
Just so the grandmother can say on Christmas morn, "Here's a gift for the baby. I picked it out myself."
Love. The greatest gift of all.
● Bonnie Henry's column also appears Mondays and Thursdays in Accent. Reach her at 434-4074 or at bhenry@azstarnet.com, or write to 3295 W. Ina Road, Suite 125, Tucson, AZ 85741. Bonnie's latest book ● To order Bonnie Henry's collection of writings about Tucson's rich history, call 573-4417. "Tucson Memories" is $39.95 plus tax, shipping and handling.
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