Sun, Jul 05, 2009
The encoder, receiver, transmitter device fits behind the faceplate of a standard gas meter.
Courtesy of Southwest Gas
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Business

New system lets SW Gas read meters from the street

New system called cheaper, more efficient
By Dale Quinn
arizona daily star
Tucson, Arizona | Published: 11.20.2008
Southwest Gas Corp. customers in Tucson will no longer have meter readers tromping through their yards.
The utility recently finished installing gas meters with built-in radio transmitters that allow workers to get readings from the street. In addition to keeping meter readers off customers' property, the electronic devices increase efficiency and reduce costs, Southwest Gas spokeswoman Libby Howell said.
Southwest Gas used to have 36 meter readers in Tucson, but now it has only five — one reader can get data from 60 homes in five minutes, Howell said. Fewer meter readers also means fewer gas-guzzling vehicles on the road, Howell said.
Still, no one lost their job because the company installed the electronic meters. The employees took other positions and a few chose to retire voluntarily, Howell said.
"We do have a really lean work force," she said.
Southwest Gas, which has customers in California, Nevada and Arizona, has added the "encoder, receiver, transmitter" — or ERT — devices to all its meters. Southern Arizona was the last division to get the meters.
"Southern Arizona is one of our most challenging areas because of it's large metropolitan area and it's rural areas," Howell said.
Las Vegas-based Southwest Gas has about 957,000 customers in Arizona and 277,000 in the Tucson area.
● Contact reporter Dale Quinn at 573-4197 or dquinn@azstarnet.com.