Creating the Help File


If a message is sent to the request address that SmartList doesn't understand, it replies to the sender with a text help file. The default help file gives general instruction on how to subscribe and unsubscribe from a list.

A list owner can change the contents of this help file.


Changing the Help File

1. Go to Help File Tool, http://listserv.azstarnet.com/admin/helpfile.html.

2. For "List-Owner E-Mail Address" enter in your username (assuming you are the list owner).

3. For "ListServ Password" enter in the current list password.

4. For "List Address" enter in the name of the list (the mailing address for the list).

5. In the large box at the bottom, enter in the text of the new help file.

6. Click on Submit.

7. You will be taken to a page saying that the change has been made or will explain why it wasn't accepted (such as "incorrect password").


Support-related StarNet email addresses