Uploading Instructions
Macintosh


1. You will need a File Transfer Protocol (FTP) program. (For this tutorial we assume you are using the Fetch program.)

If you have...
2. Launch Fetch.

3. Go to File--New Connection. A window like the one below should appear.

Fetch Connect

In there enter the following:

Host
should be ftp.azstarnet.com.

User ID

should be your username in all lower case letters and without the "P". Your username is the three to seven character name you selected when you started the account. For example, the user "support" would enter support for the user ID.

Password

is the eight character string of letters and numbers given to you when you set up the account. The letters are in upper and lower case. They must be entered in the same case as they were given to you or it will not work.

4. Click on Ok.

5. If the above info was entered correctly, you should get a window like the one below.

Fetch Login

6. If you did the homepage setup, then you should have a folder titled "public_html" in the window on the left. Double click on it.

7. You are now in the directory where all your homepage files should go. To upload a file from your computer to this directory, click on Put File.

8. You should get a window like the one below.

Fetch Open

In this window, navigate to where the file is on your hard disk and double click on the file. Like below:

Fetch Open 2

9. When you double click on the file, a window like the one below appears.

Fetch Put

Here you can select the name of the file as it will be on StarNet's computer. Also, the Format must be set to "Raw Data". If you upload the file as anything else, it will not work.

10. Once the file has been transfered, you go back to a window like the one below.

Fetch Transfered

11. From here you can continue uploading the files as needed. Remember that you need to set the Format for Raw Data and that the file names are case sensitive.

Also note that the file must have the proper extension. If the file is a JPEG image, it must end in ".jpg". If it is a GIF image, it must end in ".gif". If it's a web page, it must end in ".html".


Support-related StarNet email addresses