DSL FAQ - Cost Options

The speed/cost options available with StarNet DSL

StarNet's DSL plans have several options.

The first thing to establish is that there will be two separate charges for the DSL service.

First: There will be a charge from Qwest. Like a modem connection, the phone company is the carrier of the data between your computer and StarNet. However, Qwest bills a DSL line on your monthly bill like any other added service (i.e. call-waiting, caller ID, etc.).

Note: Just because you have a DSL line does not automatically give you Internet access. The Qwest portion is just for converting and maintaining the current, analog phone line to a digital one.

Second: There will be a separate fee from StarNet to charge for the Internet access. This will be billed separately from the Qwest bill.

Note: Your StarNet DSL account includes the Internet access, one account for e-mail and web space for a personal homepage, and a second account that is just e-mail only.

The prices below represents the combined prices of the Qwest line charges and the StarNet DSL services -- in other words, no surprises will be coming on that score.

640k down/272k up -- $49.95 a month total
640k down/512k up -- $100 a month total
768k bi-directional -- $130 a month total

Note: The 640k download speed is depends on the condition of the phone line. Some lines may only be able to support 512k or 256k download speeds.

Note: For the general user, 95% of Internet usage is downloading. Unless you upload large files to computers on the Internet on a regular basis, you won't really notice the difference with the faster upload speeds.

Below is a breakdown of the DSL pricing and what exactly Qwest charges (on your phone bill) and what StarNet charges (assuming credit card payment, monthly billing is an additional $2 per month).

Transfer Rate (kbps)	StarNet Monthly Fee (credit card billing)	Qwest Monthly Fee	Total Monthly Charge After (SN & Qwest)
640 down 272 up	$20	$29.95	$49.95
640 down 512 up	$35	$65	$100
768 bi-directional	$49	$80	$130
Select	$14.95	$19.95	$34.90

Note: Select is a special, limited version of DSL. You should be fully aware of the limitations before considering it. You can find more information on it in the Select vs. Deluxe and StarNet and Select sections of this FAQ.

If needed, we offer higher speed services such as:

1 Megabit per second bi-directional service
4 megabit per second downstream (to you)/ 1 megabit upstream (to us)
7 megabit downstream (to you)/1 megabit upstream (to us)

Such services are available on the commercial side.

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