Setting Up the Intel 2100
Windows 98


Note: While installing the Intel 2100 drivers, Windows may prompt you to enter the Windows 98 CD/disks. You will need to provide it/them if everything is going to work.


1. You need to install the card into a PCI slot on your computer. Follow the steps in Chapter 3 of the manual that came with the Intel 2100.

2. Turn on the computer.

3. Windows should boot and say that it detected a PCI ATM Controller. Click on Next.

Note: If Windows doesn't detect the new card, it may not be seated properly or may be defective. Shut down Windows, turn the computer off, and go through the steps in Chapter 3 again. Make sure the Intel card is firmly planted in the PCI slot. If Windows still won't detect the Intel card, you will want to call Qwest DSL support at 1-800-247-7285.

4. In the next window, select "Search to find best driver.." and click on Next.

5. Make sure the CD-ROM that came with the Intel 2100 is in the CD-ROM drive.

6. Make sure "CD-ROM drive" is the only option checked and click on Next.

7. Windows should then find the driver on the CD and say it's ready to install it, click on Next.

Note: If Windows is unable to find the driver on the CD, make sure you have the "Intel 2100 PRO/DSL" CD in the CD drive. If you have more than one CD drive, try placing it in the other drives.

8. Windows should then start installing the drivers for the Intel card. After the drivers are installed, a window will come up saying that it is done. Click on Finish.

9. Windows will restart the computer. When it comes back up, it should automatically start the "Intel PRO/DSL Modem Setup" program.

Note: If the setup program does not automatically start, go through the following steps:
  1. Make sure the Intel 2100 Pro CD is still in the CD drive.
  2. Double click on My Computer.
  3. Double click on the CD-ROM drive.
  4. In there should be a file "Setup.exe" or "Setup" with a picture of a computer. Double click on it.

10. The Welcome window of the installation program should appear. Click on Next.

11. The Introduction window should appear. Click on Next.

Note: If TCP/IP is not already installed in Windows' networking, the installer will now want to add it. Click on Install TCP/IP and follow the instructions given. You may need to supply the Windows 98 CD

12. The next window asks which type of connection to use. Make sure to select Bridged Ethernet (1483) and click on Next.

Note: Make sure to select "Bridged Ethernet". Otherwise the connection will not work and the driver will need to be removed and re-installed.

13. A message saying that the computer must be restarted should appear. Click on Restart.

Note: Windows may prompt for the Windows 98 CD. If it does, you need to supply it in order for the needed file to be installed.

14. When the computer comes back up, an "Enter Network Password" box may appear. If it does, enter something for the username (it doesn't matter what). Leave the password box blank. Then click on OK.

15. In the next window, make sure "Server assigned IP address" is selected and click on Next.

16. In the next window, make sure "Server assigned name server address (dynamic)" is selected and click on Next.

17. At the Finish window, make sure the "Run the DSL Diagnostics Tests now" box is checked and click on Finish.

Note: At this point the Intel 2100 should be fully installed and configured. The remaining steps cover testing the line and how to connect.

18. The DSL Diagnostics Tests program should appear. Click on DSL Modem Test. The program will test to make sure the computer can talk to the Intel 2100.

19. When the test is completed, a message appears. If the Intel 2100 passed, click on Next.

Note: If there is a problem, that must be resolved before continuing. Click on Help to get some troubleshooting information. If you need further help, you should call Qwest's DSL support at 1-800-247-7285.

20. In the next section, click on MegaBit Service Test. The program will test to see if the Intel 2100 can talk to Qwest's DSL equipment at the phone switch.

21. When the test is completed, a message appears. If the connection passed, click on Next.

Note: If there is a problem, that must be resolved before continuing. Click on Help to get some troubleshooting information. If you need further help, you can call StarNet's DSL support at 618-9375 or Qwest's DSL support at 1-800-247-7285.

22. In the next section, click on the Connect button.

23. If a Setup window appears, click on OK.

24. In the window that comes up, click on Connect.

25. Once a connection is made, the button you just clicked on will be changed to Disconnect. At that point, go back to DSL Diagnostics Test program.

24. Click on the link in the window and Qwest's MegaSpeed web page should appear.

Note: If a connection wasn't made or the Qwest page didn't come up, then you should call StarNet's DSL support at 618-9375.

25. Click on Next and then click on Finished.


Connecting to StarNet is not automatic (as it is with the Cisco 675 external DSL equipment).

In the right-hand side of the taskbar (the bar with the Start button) will be an icon for the Connection Manager. Double click on that icon to bring up the program.

Alternately, you should also find the Connection Manager by going to Start--Programs--Intel(R) PRO DSL--Connection Manager.

Either way, once the Connection Manager is up, click on the Connect button.

As the Intel tries to connect, the three "lights" under the Status section will turn green at each stage. When the connection attempt is completed, the Connect button will change to Disconnect.

If you want to disconnect from StarNet, click on that Disconnect button.


Support-related StarNet email addresses