Gordon Brown: "I profoundly apologize."

Dental
Dr. John Carson, DDS, PC
Dental Asst/Treatment Coordinator Trades/Construction
arizona portland cement
maintenance electrician Driver/Transportation
Allied Building Products
Driver / Rooftop Loader General
Chapel Haven West
Program Staff Health Care
Visiting Angels
Caregivers Health Care
Mountain View Retirement Village
LPN Driver/Transportation
Pioneer Landscaping
Drivers/End-Dumps

LONDON — It was a civil servant's simple mistake, but the consequences could be vast.

Two computer disks bearing addresses, bank-account numbers and other details of about 25 million people — almost half the British population — were popped into internal government mail and never arrived.

The government says there is no sign the data has fallen into criminal hands. But technology experts and civil libertarians say the security lapse spotlights the risks we take in entrusting personal details to governments and large institutions.

"I profoundly regret and apologize for the inconvenience and worries that have been caused to millions of families," Prime Minister Gordon Brown told the House of Commons Wednesday. "We have a duty to do everything that we can to protect the public."

The disks disappeared while being sent by internal mail from the tax and customs department to the government's audit agency. They contained names, addresses, birth dates, national-insurance numbers and, in some cases, banking details for 25 million adults and children.

Treasury chief Alistair Darling said the disks held information on the 7.25 million families in Britain claiming a child benefit — a tax-free monthly payment available to everyone with children. He said the delivery had not been tracked and the disks were missing for three weeks before the alarm was raised.

The disks were password-protected, but the information on them was not encrypted.

Darling, who disclosed the breach to shocked lawmakers on Tuesday, called the lapse "catastrophic."

"I can well understand people's anxiety and anger that this has happened. It should never have happened, and I apologize unreservedly for that," Darling said Wednesday.

Technology experts said they could not recall a loss of data on this scale in Britain. They said it showed fundamental flaws in the government's plan to keep more information about citizens on centralized databases.

Projects in the works include a national medical-records database and biometric identity cards for all citizens.

"It's impossible to control this much data," said Guy Hosein of watchdog group Privacy International. "Whenever you collect information and keep it centrally, it will be … lost."

Conservative Party leader David Cameron said the breach should make the government reconsider its plan for ID cards. "People are desperately worried about the privacy of their bank-account details and their personal details," he told Brown in the House of Commons. "They will find it truly bizarre … that frankly you don't want to stop and think about the dangers of a national identity register."

Brown said the ID-card plan would go ahead, with "the biometric support necessary so people can feel confident that their identity is protected."

Darling insisted there was no evidence criminals obtained the lost data, and he said police were hunting for the missing disks.