Mon, Jul 06, 2009

Nation

Pentagon responds to Rumsfeld's concerns

Campaign-style P.R. push to counter war critics

By Lolita C. Baldor
the Associated Press
Tucson, Arizona | Published: 10.31.2006
WASHINGTON — The Pentagon is buttressing its public relations staff and starting an operation akin to a political campaign war room as Defense Secretary Donald H. Rumsfeld faces intensifying criticism over the Iraq war.
In a memo obtained by The Associated Press, Dorrance Smith, assistant secretary of defense for public affairs, said new teams of people will "develop messages" for the 24-hour news cycle and "correct the record."
The memo describes an operation modeled after a political campaign — such as that made famous by Bill Clinton's successful 1992 presidential race — calling for a "Rapid Response" section for quickly answering opponents' assertions.
Another branch will coordinate "surrogates." In political campaigns, surrogates are usually high-level politicians or key interest groups that speak or travel on behalf of a candidate or an issue.
The plan focuses more resources on so-called new media, such as the Internet and Web logs. It also includes new workers to book civilian and military guests on television and radio shows.
Pentagon press secretary Eric Ruff did not provide the exact number of people to be hired or the costs.
Rumsfeld has complained that the press focuses too much attention on bad news coming out of Iraq and not enough on progress being made there. As an example, during a trip to Nevada earlier this year, he said he was deeply troubled by the success of terrorist groups in "manipulating the media" to influence Westerners.
"That's the thing that keeps me up at night," he said during a question-and-answer session at a naval base.
The new public relations plan, in the works for months, began to take concrete shape on Friday as new construction began in the E-Ring, the Pentagon's outermost corridor, to accommodate new hires.
Ruff said Monday that the reorganization, spearheaded by Smith, will help the department "set the record straight" and provide accurate, timely information.
He denied that the effort was set up to respond to the eroding public support for the war. He also said he would not call it an "information operations" program, which generally refers to a propaganda-type campaign.
Ruff said the effort grew out of Rumsfeld's criticism of the department's communications capabilities, which the secretary compared unfavorably to how quickly and effectively terrorists can get their message out.
"We're trying to do better than a D-plus," Ruff said.